Month: January 2021

Many organizations practice kaizen (meaning change for the better) and that is good, especially when kaizen is practiced daily. But sometimes the scale of problems…

In the last few years, the idea of using Lean for office processes has become more and more prevalent. Service, not-for-profits, health care, and even…

I am often asked how to maintain the improvements and gains from continuous improvement efforts. There are many factors, but here are the three most…