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PULASKI, Wis., FEB. 26, 2021 – Optima Associates, a market leader in continuous improvement peer groups, training and consulting with clients globally, is expanding its
What is an error? External errors are mistakes that get outside our business walls and become visible to vendors and customers. Internal errors are problems
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To successfully transform your organization into a high-performance enterprise, the one quality your organization will need more than any other is leadership. It is the
Many organizations practice kaizen (meaning change for the better) and that is good, especially when kaizen is practiced daily. But sometimes the scale of problems
In the last few years, the idea of using Lean for office processes has become more and more prevalent. Service, not-for-profits, health care, and even
