Some statistics say that a staggering 40 percent of employees don’t trust management—and without trust, employees feel a sense of uncertainty, insecurity and worry that creates a barrier to effective performance. With our current business reality and global economy revolving around relationships and partnerships, the ability to establish, cultivate and restore trust with our colleagues, employees, vendors and customers is an essential leadership capability. In addition, demands for talented workers are on the rise and competition to hire and retain the best is increasing. There’s a growing need to build trust in your organization and to find ways to engage your employees more fully so they might resist the temptation to “jump ship” to a company that offers a more rewarding and trusting work environment.
This session looks at the relationship between trust, credibility, and respect and provides principles and tools for restoring broken trust and building a trust-driven work environment.
At the completion of this session, participants will be able to:
- Understand the relationship between trust, credibility and respect
- Minimize trust-busters and restore broken trust
- Apply principles to cultivate a trust-based work environment
About your presenter:
Dale Carnegie Training
Paul Vidmar is a Dale Carnegie Solutions trainer and has been ranked the number one trainer in the world in 2005 and repeated that honor in 2009. He oversees training for SGB & Associates, managing 15 trainers as well as facilitating The Dale Carnegie workshops/courses. For the past 27 years, Paul has trained thousands of individuals teaching them skills to be more productive and successful in their career and lives.
Paul expertly facilitates programs designed to help increase self-confidence, improve people skills, communication effectiveness, leadership and control worry and stress. An outstanding communicator with unflappable interpersonal skills, he is centered on empowering people to be world class leaders. Paul’s optimistic attitude shines in his ability to solve problems in ambiguous situations and brings about consensus to provide a win for everyone involved.
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