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Jun 18

Creating a Continuous Improvement Culture

Tuesday, June 18, 2019 @ 7:30 am - 10:00 am

Free – $39.00

Culture and employee engagement have an impact on performance…but how do you really change it for the better?  Since culture sets the tone for an organization, and all organizations have a culture, the question is, does yours support and encourage continuous improvement?  A culture that supports CI will result in engaged employees and engaged employees will produce results.

It takes a careful mix of structure, mission, management, and leadership to influence and shape culture.

Session objectives

  • Explore how engagement and culture impact performance…and how to change or affect it
    • Engagement defined
    • Culture defined
    • Why is it important to us?
  • Understand the importance of establishing what engagement looks like for your employees…set the target
  • Discover how engaged leadership can be the difference maker
    • Who must change and how?
  • Share strategies on engaging employees to stimulate an environment of continuous improvement
  • Consider tools to help shape behaviors…of leaders and employees
    • Leader Standard Work
    • Coaching skills
    • MDI


About your presenter:

Christian Wolcott, Optima Associates

Christian is a passionate change agent focused on inspiring organizational excellence. His years of continuous improvement experience in multiple business sectors include; manufacturing, social media, government, justice, finance, IT, service, retail, NGO and non-profit. His approach is honest, understanding and exacting; the alignment of people, the discovery of opportunity and provision of resources to understand the voice of customer and needs of all people aligned toward service.



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Tuesday, June 18, 2019
7:30 am - 10:00 am
Free – $39.00
Event Category:


Entrepreneurial and Education Center
100 N. 72nd Ave
Wausau, WI 54401 United States
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Optima Associates
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