If you’re like most organizations, there are plenty of problems to be addressed and to be eliminated. We all operate in a “target rich” environment with full plates as it is.
- Are solutions implemented, only to be discarded because they are ineffective?
- What is the organization’s current capacity to solve the problems you face?
- How many in your organization have the capability to apply critical thinking skills to the problems at hand?
Stop struggling to solve or “re-solve” the daily issues that keep you from being as productive as you could. Using a standard problem solving methodology will provide a roadmap on how to go about solving most of the problems your organization faces. In this workshop, we will demonstrate the use of the A3 as a problem solving tool. We will introduce you to how this tool is used and will discuss the framework required to develop and sustain problem solvers.
The understanding needed to begin finding and fixing problems each and every day – this is the foundation of the long-sought “learning organization.”
From the perspective of the business and from the perspective of the individual, problem solving is a skill that can and should be developed. Have you invested the appropriate amount of energy in enough of your people to leverage them to your opportunities? Use the A3 process to develop problem solving capability in your people. Learn how you can undertake the role of mentor to those who can help your organization eliminate nagging issues and build capability at the same time.
This is an interactive workshop which will not only show you how to use the process, but will also discuss the framework required to develop and sustain problem solvers. You will work on your specific challenges by stepping through the A3 format one section at a time. You will participate in small groups as an A3 owner and as a mentor to others.
-PDCA thinking in an A3 format
- Problem definition
- Problem background
- Current condition
- Identify root cause of problem (Hypothesis testing, develop recommendations)
- Establishing the target condition
- Developing the implementation plan
- Follow-up steps (Control plan)
-The dual goals of problem solving and skill building
-The importance of mentoring
-Keys to mentoring
- The role of patience
- The role of respect
Who should attend:
This workshop is ideal for Product-line Managers, CI Team Leaders, Six-Sigma Green Belts, Improvement Champions, Operations and Engineering, Process Owners, and all others with responsibilities for improving the customer experience.
About your presenter:
Matt has been with Optima since 2005. He has a passion for continuous improvement and helping individuals and organizations adopt lean principles. Matt is both an excellent trainer and hands-on coach/leader. He has been instrumental in designing our Leader Standard Work and Training within Industry (TWI) curriculum and Green Belt implementation services. Matt was also responsible for updates to our world-class assessment tools. His desire to roll up his sleeves and help organizations get real work done makes him a sought after resource by Optima clients. His safety and compliance knowledge and experience blends well with his Lean skill set.
5 people are attending Developing Problem Solvers with A3 workshop