Leadership Service Immersion 4-Day Workshop

Event Description

Workshop description:

This 4-day interactive workshop is designed to develop key mindsets, approaches, and skills to support business where continuous improvement is integrated into daily operations. Participants will learn and practice; principles of lean, distinction of value within a process, waste identification, managing daily improvement, leadership standards, problem-solving and A3, 5S, visual management, kamishibai, value stream mapping and coaching team members for sustained success.

Who:

Managers, Directors, Supervisors, Foremen, Department Leads, Coordinators- sometimes known as Tier 1 and 2 management. People that your organization needs to propel to become champions for change! People need to be both effective managers and leaders while serving their people, customers, suppliers, and the organization.

Why:

Managers direct and control business. If that were entirely true every company everywhere would achieve its targets and objectives consistently. Organizations need effective, inspired people, leaders that understand what, how and where to focus teams to identify problems and have the necessary skills to lead teams through solving and handling issues as part of daily effective management and sustainable success.

Agenda:

Day 1 -Defining the Leader

• Principles of lean
• MDI-Managing for Daily Improvement
• Lean Leader standard work

Day 2 -Becoming Active

• Practicing MDI
• Problem Solving and A3 -Thinking and Tool

Day 3 -Develop skills

• Practicing MDI
• 5S (theory and gemba)
• Kamishibai

Day 4 -Ready for Gemba!

• PracticeMDI
• VSM (theory)
• Coaching team members
• Managing Change

Presenter: Christian Wolcott

Optima Associates

Christian is a passionate change agent focused on inspiring organizational excellence. His years of continuous improvement experience in multiple business sectors include; manufacturing, social media, government, justice, finance, IT, service, retail, NGO and non-profit. His approach is honest, understanding and exacting; the alignment of people, the discovery

of opportunity and provision of resources to understand the voice of customer and needs of all people aligned toward service