What is a Leader in Lean Culture?
“People that exhibit patterns of behavior and techniques of solving problems which have a high probability of use by others in the group or company.”
Let’s have something fresh for breakfast! This Breakfast Series program will discuss the purpose of a Lean Leader in helping support and drive organizational change. What qualities, behaviors, mindsets and activities are required to foster the best team dynamics to get the best team performance? Come and have a glance at the five essential qualities of a Lean Leader.
- Knowledge of Work: A lean supervisor should understand all of the processes and all of the work in the area where he has responsibility — inside, outside, backward and forward. All of the elements in the work should be known by the lean supervisor.
- Knowledge of Job Responsibilities: The lean supervisor should understand, from a management perspective, what is expected of the role. He should know the company policies, work rules, union contracts if applicable. The supervisor should be skilled in what he needs to deliver from a management perspective.
- Ability to Kaizen: The lean supervisor should have a “good foundation” of basic Kaizen skills, including such tools as 5S, practical problem-solving, PDCA. Supervisors should all be comfortable with lean skills.
- Ability to Lead: The front-line employee’s first leader, their front-line leadership staff, is the key person who sets the culture of the company expectations.
- Ability to Teach: This is possibly the most under-appreciated skill of a lean supervisor. Most supervisors are expected to enforce; better is the ability to teach. Having, or developing such skills, is key to creating a team environment to pursue continuous-improvement objectives.
About your presenter:
Christian Wolcott, Optima Associates
Christian is a passionate change agent focused on inspiring organizational excellence. His years of continuous improvement experience in multiple business sectors include; manufacturing, social media, government, justice, finance, IT, service, retail, NGO and non-profit. His approach is honest, understanding and exacting; the alignment of people, the discovery of opportunity and provision of resources to understand the voice of customer and needs of all people aligned toward service. When an organization has the opportunity to see and experience working with him, the ultimate result is an organization inspired, armed, confident and re-purposed to drive sustainable results with financial and cultural impact.