Take some time to learn this simple and practical problem solving method that involves everyone in your organization! Tom Groth will share his insights on recognizing process and workplace gaps using internal resources. Then, he’ll teach you how to fill those gaps to improve performance across all areas of the business including operations, finance, supply chain, planning, customer service, engineering, and more.
Manager-Led Problem Solving can help you:
- Dramatically transform your organization using internal resources
- Improve performance in all areas of the business including operations, finance, supply chain, planning, customer service, call centers, and engineering
- Learn the guiding principles and tools to implement this problem-solving method
Meet your presenter:
Tom Groth has more than 30 years of experience in continuous improvement, project management, new product development, and training. He is the Laboratory Service Training Manager at Exact Sciences and formerly led Optima’s Continuous Improvement Alliance in Southern Wisconsin facilitating member tours, best practice sharing, and education. Tom is a master facilitator who strives to solve problems through balanced participation of cross-functional teams. He has led successful continuous improvement programs in multiple industries including life sciences, drug development, insurance, personal care research & development, and public utility.