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Aug 2

Root Cause Analysis – Thank you for registering. This event is now full but register for the next session on Oct. 17

Wednesday, August 2, 2017 @ 7:30 am - 10:00 am

Free – $39.00

Root Cause Analysis (RCA) and Corrective Action (CA) for continual improvement

RCA is an objective, thorough, and disciplined methodology employed to determine the most probable underlying cause of problems and undesired events within an organization, with the aim of implementing CA to mitigate or eliminate those causes.  RCA is a tool designed to help identify not only what and how an event occurred, but also why it happened. Only when investigators are able to determine why an event or failure occurred will they be able to specify workable CA to prevent future events of the type observed.

RCA methods are crucial in the investigation of near-misses, accidents, and incidents and in preventing recurrent non-conformities. This course provides instruction on RCA problem solving and CA plan processes you can immediately apply within your organization to start making improvements to your operational performance.  This course is for individuals, teams, and organizations that want to implement an “operating system” for structured problem-solving.

This course will help you:

  • Differentiate between remedial actions and RCA
  • Implement steps for carrying out effective RCA
  • Select from and apply various RCA methodologies
  • Support and critique RCA carried out by others
  • Implement and monitor appropriate corrective actions to avoid future incidents

About your presenter:

Michele Rickard, UAS Labs
Executive Vice President -Quality and Regulatory Affairs

At UAS Laboratories, LLC, The Probiotic Company, Michele is an ASQ-Certified Manager of Quality and Operational Excellence with over 15 years’ experience in organizational leadership and manufacturing quality management systems in the dietary supplement, medical device, and pharmaceutical industries. Her focus is on culture evolution, developing and executing business strategy, improving products and processes to meet customer needs, and regulatory compliance.


-$39 for non-members
-Free for Optima and Continuous Improvement Alliance members, Leaders Roundtable and Dale Carnegie graduates

Who's Attending

22 people are attending Root Cause Analysis – Thank you for registering. This event is now full but register for the next session on Oct. 17

  • Jeff McGlachlin
  • Danny Beverly


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Wednesday, August 2, 2017
7:30 am - 10:00 am
Free – $39.00
Event Category:


Optima Associates
1861 Nimitz Drive
DePere, WI 54115 United States
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Optima Associates
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