Standard Work is repeatable, safe and reliable operations, with all tasks organized in the best known sequence using the most effective combination of people, material, machines and methods.
In essence, it is the single best documented recipe for accomplishing work. It builds on tribal knowledge and best practices, tips, tricks and workarounds. Hard-working people use Standard Work to accomplish specific and often difficult tasks ranging from assembling hard good products to office bound service tasks of preparing quotes, tests, formal reviews, approvals etc. Join us for this fun and productive workshop where you’ll discover:
- about value and non value adding activity
- about the basic elements comprising Standards
- about methods to create standard work documentation
- how to practice writing/creating standard work
You’ll leave with a solid working knowledge of Standard Work and the power it brings to providing a quality product or service!
You will receive a certificate of completion for attending this workshop.
Christian Wolcott, Optima Associates
Christian is a passionate change agent focused on inspiring organizational excellence. His years of continuous improvement experience in multiple business sectors include; manufacturing, social media, government, justice, finance, IT, service, retail, NGO and non-profit. His approach is honest, understanding and exacting; the alignment of people, the discovery of opportunity and provision of resources to understand the voice of customer and needs of all people aligned toward service.