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Feb 8

Value Stream Mapping in the Office

Thursday, February 8, 2018 @ 8:00 am - 10:00 am

Free – $39.00

As a manufacturer, you’ve most likely used many of the lean tools to help you eliminate waste and variation in your processes. Organizations sometimes struggle on how to improve processes in the office environment, because you cannot easily see the “waste”. Information is passed from department to department, many times waiting on people’s desks to be processed. Missing or incomplete information makes the process stop, causing rework and frustration. This valuable session will provide you with the knowledge you need to get started facilitating a team through a transactional-based Value Stream Mapping event.


  • How to scope an event and why it’s important
  • How to pick the project team and set the event up for success
  • The step by step process in creating a Value Stream Map
    • Mapping current state
    • Improving the process
    • Prioritizing
    • Creating the Future State
    • Implementation Plan
  • Suggestions on how to ensure your improvements are sustainable

About your presenter:

Laurie Stoveken, Optima Associates, Inc.

Laurie assists clients with the implementation of Lean business improvement strategies throughout their organization. With a strong background in project management and systems implementation, she has extensive experience leading company-wide initiatives in a variety of industries, especially government, manufacturing and distribution. She collaborates with clients to help them uncover the keys to successfully creating a culture of ongoing process improvement. Under her guidance, clients’ Lean Enterprise implementations are successful and rewarding.


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Thursday, February 8, 2018
8:00 am - 10:00 am
Free – $39.00
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Horton Group
N19 W24101 N. Riverwood Drive, Suite 100
Waukesha, WI 53188 United States
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Optima Associates
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